email delivery software from email flow Email broadcasting for professionals telephone email flow on 0870 8550850
 

What our customers say:

“Email flow has completely
altered the way we do business, we now
communicate with our clients successfully and generate more revenue from them”

Paramount Holiday Pass

“For large mailings Email Flow was the only
company that worked in a way we could afford and that we could be certain would deliver”

Click & Tick

 

Email Flow is an Enterprise solution that has been designed for the trade/reseller market and is priced accordingly.


Email Flow is a hosted email solution that enables email marketers to send at the highest level.

Already delivering over 1 billion emails a year through existing contracts, Email Flow provides a tried and tested method for senders to market to their consumer or business lists.
 
 

Our system has over 200 features, here are just a few:

Email Flow's pre-campaign features

Dynamic Tags
Dynamic tags (first name, last name, address, etc.) can be inserted from personal data fields into messages. This allows for personalised communication - e.g.: by opening the message with “Hello John”. Tags can be inserted with no limitation, both in the text of an email as well as its subject line.

Multiple & simultaneous sending
Send more than one campaign email at the same time.

Scheduled sending
Set time and date for scheduled email delivery

Email throttling & IP management
Our system carefully controls the number and rate of emails being sent to a single domain, to ensure we do not trigger their blacklisting programs. We also split multiple e-mail lists out to separate IP addresses, so your lists maintain separate reputations.

HTML/Text sending & attachments
Email flow supports both html and text emailing as well as attachment sending and image embedding

Automate insertion of statistical reporting
With the tick of a box we can add full statistical reporting to your emails

Preview campaign
Request previews for campaigns

Pause, alter and continue sending
Campaigns can be paused at any time, allowing you to change the html you are sending and then continue the broadcast - great for on-the-fly changes.

Bespoke Segmentation
Segment the list for outbound mailings by using your own fields as filters. Each filter can be simultaneously used and, once set, can be saved for future use. You may set hierarchically group created filters and use logical and/or opperators.

 

 

Email Flow's post-campaign features

Email management
Our sending server is constantly surveyed against international black-listsand relay block lists. No company can guarantee deliverability, and whilst in theory a well managed list should never enter in the black-listings, this is rarely true. With consumers often unsubscribing via the spam button, legitimate email providers are again suffering as a result of the spammers. However, we reduce black-listing by managing the bounce-backs, cleaning the list, maintaining our relationships with the ISPs and running the latest authentication techniques.

Email bounce management
Email Flow includes advanced bounce processing to keep your emailing list clean. Most ISPs require that you process bounces, and if your ratio of undeliverable grows too large, then they may stop accepting mail from your IP address. The bounce processing software in Email Flow allows you to avoid this problem, while also avoiding removing valid addresses from your list – as lower quality bounce processing code often does.
By using a specialist plug-in component, which is able to complete intelligent bounce analysis and is constantly updated, we can identify and manage up to 17 different bounce categories based upon 1600 bounce formats.
A configurable tolerance allows the number of soft bounces to be set before email deletion.
The bounce formats library is constantly and automatic updated.
Example email bounce formats:

  • Hard Bounce: server isn't able to deliver message (e.g. 550 Mailbox not found)
  • Soft Bounce: mail server isn't temporary able to deliver message (e.g. Mailbox size exceed quota, Host not found)
  • Transient Bounce: mail server isn't temporary able to deliver message, but a further attempt is still in progress (e.g. warning message still undelivered after 3 hours. Will keep trying until message is 2 days old).
  • Mail Block: destination server is blocking messages from sending server (e.g. 554 Client host rejected).
  • Auto-Reply: an automatic reply has been generated by addressee (e.g. Out Of Office, Vacation Message)
 

Graphical reporting
OR, CTR reporting, both numerically and graphically, if required.

Auto unsubscribe
Unsubscribe accounts setup and managed

Segmentation analysis
You may use the segmentation filter system to analyse a users database, eg.: in order to know users with the highest opening rate or with the highest click through rate.
SQL scripting will be a forthcoming feature.


Optional extra features

We can quote to provide the following:
* Image hosting
* Email size restrictions
(all pricing is based upon a maximum 30KB messaging service)


Technical specification

99% uptime record.

  • Hardware and software firewall provides complete gate security for your data.
  • Full privacy policy and compliance to UK data laws and regulations
  • Data protection registered
  • NB: DMA applicant and ISO security policy applicant
  • 24/7 server monitoring
    Our server has 24 hour alarm system, connected to our technicians’ mobile phones and signalling any problem. Machines are checked every 60 seconds. System allows information available to technical specialists at any time (365 days). During non business hours, specialists’ intervention is set within an hour from first alarm.
  • Power Supply Units
    The UPS system allows our servers to work continuously, even in the eventuality of a major black-out.
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